Frequently asked questions

If you don't find what you need, email Mario directly

How long does my song take?

Usually about 3 minutes from when you finish the wizard to when you hear your first preview; a few take longer. The full song (3+ minutes, two versions) is ready right after that.

Memorial songs are written with extra care — the words are held to a solemn standard, not just shaped by your story. Delivery is live, the same as everything else.

Can I listen before I pay?

Yes — always. You'll hear a free preview of both versions before any payment. You only pay if the song moves you. If you decide not to, nothing is charged and no card is ever asked for. I may send you a reminder or two in case you meant to come back, and every one of them has a one-tap unsubscribe.

What if I don't like it?

Three things you can do:

1. Revisions — every paid song includes unlimited free revisions — we fix anything until it's right. Change the lyrics, switch the style, request a different voice — we'll redo it.

2. Refund — 30-day money-back guarantee, no questions. Reply to your confirmation email with "refund" and we'll process it within one business day.

3. Just tell Mario — write to [email protected] and we'll make it right.

I'm here for a memorial song. How does that work?

We take memorial songs differently. The wizard uses reverent copy throughout (no celebratory chrome, no clock against you). The words are held to a solemn standard the other occasions don't carry, so the tone honors the person. If anything isn't right, email us and Mario will put it right.

If you'd like to talk before you start, email [email protected] and we'll guide you gently. There's no rush.

If the song doesn't honor them, you don't pay. We mean it.

What do I get?

Every song includes:

• 2 unique versions — different arrangements, same heartfelt lyrics
• MP3 downloads of both versions
• A private link to share — a personal reveal page with your message to the recipient
• Unlimited free revisions — we fix anything until it's right
• 30-day money-back guarantee

(A lyric video is an optional extra.)

How much does it cost?

A song is $49.99. One payment, nothing recurring. Pet and funny songs are $18.99.

You'll see that price on the song page before you pay anything — and you hear the song first either way.

How is it so personal?

Because you write it. The words come from you. The more you share about the person (a habit, an inside joke, a small thing only you'd know), the more the song feels like a real one.

For Memorial songs, the words are held to a solemn standard — it's the one occasion where the occasion itself shapes the lyrics, not just your story. And if the song isn't right, email us: Mario answers these himself.

Can I use the song commercially?

For personal use (sharing with family, playing at a birthday, posting on social media) — yes, absolutely. For commercial use (TV ad, paid streaming release, etc.) — write to us first at [email protected] and we'll work it out.

Which languages do you support?

27 languages including English, Greek, Spanish, French, German, Italian, Portuguese, Dutch, Romanian, Polish, Turkish, Arabic, Hindi, Japanese, Korean, Chinese, Russian, Ukrainian, and more. The wizard auto-detects your language. You can also pick manually.

Is my data safe?

Yes. Payments handled by Stripe (PCI-DSS Level 1). Your story stays private — we only use it to write your song, never for training models or sharing with third parties. Full details on the Privacy page.

Still have a question?

Email [email protected]. I am in Europe, so a note sent in your evening is usually answered by the next morning. No call center.